Terms & Conditions – Debonairworld.com
Welcome to Debonairworld.com. By using our website or making
a purchase, you agree to the following Terms & Conditions. Please read them
carefully.
1. General Use
- By
placing an order, you confirm that all details provided are accurate and
complete. - All
content on Debonairworld.com (text, images, designs, and branding) is the
property of Debonair and cannot be used without prior permission. - We
reserve the right to update, modify, or discontinue services or policies
at any time without prior notice. - Orders
may be declined or cancelled in cases of suspected fraudulent activity or
incorrect information.
2. Privacy
Your privacy is important to us. Personal information is
collected only for processing orders, providing customer support, and improving
services. Information is never sold or misused. For details, please refer to
our [Privacy Policy].
3. Shipping & Delivery
- Orders
are generally dispatched within 24–48 hours. - Standard
delivery timelines range from 3–8 business days depending on location.(
you can request us prior for express delivery. - Delivery
timelines are estimates and may vary due to factors beyond our control
(e.g., courier delays, logistical issues). Such delays do not qualify for
order cancellation or refund. - Order
modifications can be requested before dispatch by contacting our support
team. - Cash
on Delivery (COD) orders are subject to manual verification. - In
case of courier misplacement, the product will be replaced at no
additional cost.
4. Returns, Replacements & Refunds
- Return
and replacement requests must be initiated within 7 days of delivery. - Products
must be returned in unused condition with all original packaging and
accessories intact. - Reverse
pickup is available in most locations; if unavailable, customers may send
the product to us and courier charges will be reimbursed upon submission
of a valid receipt. - Replacements
are provided free of cost which includes reverse pickup and then delivery. - Refunds
are provided for damaged, or misdescribed products. - For
returns related to personal preference (e.g., change of mind), shipping
and payment gateway charges will be deducted from the refund. - Damaged
or incorrect items must be reported within 48 hours of delivery.
5. Warranty
- All Debonair
products come with 1 year standard warranty, starting from the date of
purchase. - Customers
can avail an additional 1 year extended warranty by registering
their product on Debonairworld.com within the specified period. - Warranty
covers internal defects, malfunctions, or failures caused by manufacturing
issues. - Warranty
does not cover physical damage, water/moisture exposure, or normal wear
and tear. - To
claim warranty, customers must register their product and email hello@debonairworld.ca
with their Order ID and issue details (photos/videos if required). - Our
team will respond within 48 hours and arrange pickup if required. - Repairs
are typically completed within 7–15 days. In cases requiring unavailable
parts, resolution may take up to 45 days. - If a
product cannot be repaired or replaced, Debonair will provide an
alternative product of equal or similar value.
6. Payments & Refund Deductions
- Payments
are processed securely through trusted gateways. - Refunds
requested before dispatch are allowed, subject to a 3.18% deduction
for gateway charges. - COD
orders may be cancelled if verification fails or if the order is deemed
non-genuine.
7. Liability Disclaimer
- Debonair
is not responsible for delivery delays, courier issues, or circumstances
beyond our control. - Product
performance is subject to manufacturer specifications. - In
no case shall our liability exceed the total value of the product
purchased.
8. Contact Us
For assistance, warranty claims, or general queries, please
contact:
hello@debonairworld.ca
+1 (647)-896-2204