Terms And Conditions

Terms & Conditions – Debonairworld.com

Welcome to Debonairworld.com. By using our website or making
a purchase, you agree to the following Terms & Conditions. Please read them
carefully.


1. General Use

  • By
    placing an order, you confirm that all details provided are accurate and
    complete.
  • All
    content on Debonairworld.com (text, images, designs, and branding) is the
    property of Debonair and cannot be used without prior permission.
  • We
    reserve the right to update, modify, or discontinue services or policies
    at any time without prior notice.
  • Orders
    may be declined or cancelled in cases of suspected fraudulent activity or
    incorrect information.

2. Privacy

Your privacy is important to us. Personal information is
collected only for processing orders, providing customer support, and improving
services. Information is never sold or misused. For details, please refer to
our [Privacy Policy].


3. Shipping & Delivery

  • Orders
    are generally dispatched within 24–48 hours.
  • Standard
    delivery timelines range from 3–8 business days depending on location.(
    you can request us prior for express delivery.
  • Delivery
    timelines are estimates and may vary due to factors beyond our control
    (e.g., courier delays, logistical issues). Such delays do not qualify for
    order cancellation or refund.
  • Order
    modifications can be requested before dispatch by contacting our support
    team.
  • Cash
    on Delivery (COD) orders are subject to manual verification.
  • In
    case of courier misplacement, the product will be replaced at no
    additional cost.

4. Returns, Replacements & Refunds

  • Return
    and replacement requests must be initiated within 7 days of delivery.
  • Products
    must be returned in unused condition with all original packaging and
    accessories intact
    .
  • Reverse
    pickup is available in most locations; if unavailable, customers may send
    the product to us and courier charges will be reimbursed upon submission
    of a valid receipt.
  • Replacements
    are provided free of cost which includes reverse pickup and then delivery.
  • Refunds
    are provided for damaged, or misdescribed products.
  • For
    returns related to personal preference (e.g., change of mind), shipping
    and payment gateway charges will be deducted from the refund.
  • Damaged
    or incorrect items must be reported within 48 hours of delivery.

5. Warranty

  • All Debonair
    products come with 1 year standard warranty
    , starting from the date of
    purchase.
  • Customers
    can avail an additional 1 year extended warranty by registering
    their product on Debonairworld.com within the specified period.
  • Warranty
    covers internal defects, malfunctions, or failures caused by manufacturing
    issues.
  • Warranty
    does not cover physical damage, water/moisture exposure, or normal wear
    and tear.
  • To
    claim warranty, customers must register their product and email hello@debonairworld.ca
    with their Order ID and issue details (photos/videos if required).
  • Our
    team will respond within 48 hours and arrange pickup if required.
  • Repairs
    are typically completed within 7–15 days. In cases requiring unavailable
    parts, resolution may take up to 45 days.
  • If a
    product cannot be repaired or replaced, Debonair will provide an
    alternative product of equal or similar value.

6. Payments & Refund Deductions

  • Payments
    are processed securely through trusted gateways.
  • Refunds
    requested before dispatch are allowed, subject to a 3.18% deduction
    for gateway charges.
  • COD
    orders may be cancelled if verification fails or if the order is deemed
    non-genuine.

7. Liability Disclaimer

  • Debonair
    is not responsible for delivery delays, courier issues, or circumstances
    beyond our control.
  • Product
    performance is subject to manufacturer specifications.
  • In
    no case shall our liability exceed the total value of the product
    purchased.
 

8. Contact Us

For assistance, warranty claims, or general queries, please
contact:

 hello@debonairworld.ca
 +1 (647)-896-2204