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At Debonair™, we are committed to delivering your products safely and efficiently. Please review our shipping policy below for details on order processing, delivery timelines, and related information.

Order Processing Time

  • Orders are typically processed and dispatched within 24 to 48 business hours after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

  • Standard delivery usually takes 3 to 8 business days, depending on the delivery location.

  • We work with trusted courier partners such as UPS, Purolator, Canpar, Amazon Shipping, and other reliable carriers to ensure timely and secure delivery.

Delivery Disclaimer

  • Delivery timelines provided are estimated and not guaranteed.

  • Delays may occur due to factors beyond our control, including courier disruptions, weather conditions, regional constraints, or logistical issues.

  • Orders are not eligible for cancellation or refund due to delivery delays once dispatched.

Order Modifications

  • Order changes (such as address corrections or product modifications) may be requested only before dispatch.

  • To request a modification, please contact us as soon as possible at:
     647-799-9725
     hello@debonairworld.com

  • Once an order has been shipped, modifications are no longer possible.

Lost or Misplaced Shipments

  • In the rare event that a shipment is confirmed as lost or misplaced by the courier partner, Debonair™ will arrange a replacement at no additional cost after verification with the courier.

Express Delivery

  • Express shipping options may be available for select locations and products.

  • Customers must contact us before dispatch to inquire about express delivery availability.

  • If applicable, additional charges and estimated delivery timelines will be shared prior to confirmation.

Refunds Prior to Shipping

    • Customers may request order cancellation and a refund before the order has been dispatched.

    • Refunds requested prior to shipping are subject to a  certain percentage deduction to cover payment gateway processing fees.

    • Once an order has been shipped, cancellation requests will no longer be accepted.